Simartis Privacy policy
Simartis Telecom Privacy Policy (“Policy”) describes the personally identifiable information (“Personal Information”) you may provide on the www.simartis.com website. Personal Information includes details such as first name, last name, email address, tracking technologies (like cookies or tracking pixels), user activity, and device information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of information
We may process only minimal user data, only as much as it is necessary to maintain the Website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Our top priority is customer data security and this statistical information is not otherwise aggregated in such a way that would identify any user of the system.
Use and processing of collected information
To make the Website available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
- Respond to inquiries and offer support
- Improve user experience
- Enforce terms and conditions and policies
- Run and operate the Website
Cookies
Any use of cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by you, in addition to any other purposes described in the present document
The Website use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about our cookies policy, by accessing Cookies policy page.
Mode and place of processing personal data
Methods of processing
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to ourselves, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website (e.g. administration, sales team, marketing team, legal team).
The data may also be accessible to external parties appointed, if necessary, as data processors by us.
The updated list of these parties may be requested from us at any time by contacting us at the contact details provided in this document.
Place
The data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your data to a country other than your own.
Retention time
Unless specified otherwise in this document, personal data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on your consent.
Your rights based on the General Data Protection Regulation (GDPR)
You may exercise certain rights regarding your data processed by us. In particular, you have the right to do the following, to the extent permitted by law:
· Withdraw your consent at any time. You have the right to withdraw consent where they have previously given your consent to the processing of your personal data.
· Object to processing of your data. You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
o If your personal data is processed for public interest, by an official authority, or for our legitimate business interests, you can object by providing a reason related to your particular situation.
o However, if your personal data is being processed for direct marketing purposes, you can object at any time, free of charge, and without any reason. If you do, we will stop using your personal data for marketing. To find out if we are using your data for direct marketing, please refer to the relevant sections of this document.
· Access your data. You have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
· Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.
· Restrict the processing of your data. You have the right to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
· Have your personal data deleted or otherwise removed. You have the right to obtain the erasure of your data from us.
· Receive your data and have it transferred to another controller. You have the right to receive your data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
· Lodge a complaint. You have the right to bring a claim before your competent data protection authority.
· Learn about the reason for data transfers. You are also entitled to learn about the legal basis for data transfers abroad, including to any international organization governed by public international law or set up by two or more countries, such as the UN.
· Know about security measures: You have the right to know about the security measures we take to safeguard your data.
How to exercise your rights
Any requests to exercise your rights can be directed to us. Our full contact details can be found below.
Such requests are free of charge and will be answered by us as early as possible, providing you with the information required by law.
Any rectification or erasure of personal data or restriction of processing will be communicated by us to each recipient, if any, to whom the personal data has been disclosed unless this proves impossible or involves disproportionate effort. At your request, we will inform you about those recipients.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will post a notification on the main page of the Website. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website after the effective date of the revised Policy, will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us you may do so via the contact form on our website, send an email to global.info@simartis.com or write a letter to 5 Intrarea Amzei Street, Bucharest, Romania.
This document was last updated in February 2025.
