Device
Management

Deliver seamless connectivity with automatic configuration for mobile devices

Our Device Management System helps mobile network operators manage user connectivity requirements throughout the entire lifecycle in a seamless and effortless way. By providing users with the right connectivity settings at the required moment, it enhances user experience, drives revenue generation, and improves operational efficiency.

You can easily integrate device-SIM information and manage settings configuration in a continuous detection-to-reporting flow.

Key features

Automatic detection

Comprehensive detection sources and scenarios: SIM, Network, CDR files, API calls.

Automatic configuration

Automatically provision the appropriate APN settings on over-the-air programmable (OTAP) compatible devices.

Multiple and private profiles management

Create and manage different profiles with specific APN settings for different services or user groups.

End-user notification management

Specific SMS information sent to users during the settings configuration journey.

Assisted configuration

Comprehensive self-service channels: Web interface, SIM Menu, SMS text, USSD, IVR.
UI for Call Center agents and picture-based configuration guidelines.

Fraud avoidance

Settings sending policy and filtering rules
One Time Password login to web interface
Identification of uncertified devices

Reporting

Device detection and configuration events history
Device database dashboards
Settings configuration process effectiveness dashboards

Access management

Role-based user access
Built-in support to connect to existing SSO solutions
Password policy management and Events auditing

Benefits for operators and users

Secured revenue from data services through access continuity

Secured customer base by improved customer experience

Reduced Call Center time and costs

Optimized network resources

Better knowledge of the handsets base and user behavior

Fast access to internet though the automatic flows

Service continuity whenever the phone is changed

No time spent on calls to Call Center

Effortless Self-service

One step configuration settings installation

Easily integrates with

IMEI Catcher

Java Card SIM Toolkit app designed for automatic detection and reporting of device changes.

View details

Project co-financed from the European Regional Development Fund through the Operational Program 2014-2020.

The content of this material does not necessarily represent the official position of the European Union or the Government of Romania.

Effortless Device Management: Enhance Connectivity, Boost Revenue, and Improve Efficiency with Seamless Integration

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